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Frequently Asked Questions
🔸 Why choose our steel products?
We have over ten years of international experience in the steel business, offering professional service and high-quality products to global clients.
🔸 Do you provide OEM/ODM services?
Yes, we provide both OEM and ODM services. Please contact us to discuss your specific requirements in detail.
🔸 What are your standard payment terms?
We typically accept a 30% deposit by TT before production with the 70% balance against the copy of B/L, or 100% Irrevocable L/C at sight.
🔸 Is it possible to visit your manufacturing facility?
You are warmly welcome to visit. Once you provide your schedule, we will arrange for a professional team to facilitate your visit.
🔸 Can I request product samples?
Yes, we provide free samples for regular sizes. The buyer is responsible for the associated freight costs.
🔸 What is the typical shipment timeframe?
Standard orders are shipped within 10-15 workdays. For large orders exceeding 1000 tons, the timeframe is approximately 25-30 days.