Frequently Asked Questions
What are your main products?
Main products include 201/304 stainless steel coil and sheets, with various styles of etched, embossed, and customized surface finishes.
How do you ensure product quality?
All products undergo three rigorous checks during the manufacturing process: production, cutting, and packing.
What is the delivery time and supply capacity?
Delivery time is normally within 15-20 working days. We can supply approximately 15,000 tons every month.
What kind of equipment does your factory have?
Our factory utilizes advanced five-eighth roller rolling, cold rolling production equipment, and professional testing facilities to ensure high efficiency and quality.
How do you handle after-sales service and quality complaints?
We have dedicated specialists for each order. If a claim occurs, we take full responsibility and compensate according to the contract, continuously tracing client feedback for improvement.
Can product specifications be customized?
Yes, the surface process, product size, and packaging can be fully customized according to specific customer needs.